Previewing features

Cumulocity offers a preview program allowing customers early access to new features before they become generally available (GA). The goal is to gather customer feedback to refine the features, identify bugs, evaluate usability, and ensure the features meet customer needs.

The program is divided into two stages: Private preview and public preview. Once a feature successsfully passes through the preview stages, it will be made generally available to all customers, at which point it will receive full support and documentation.

Private preview

  • Participation: A limited group of selected customers is invited to participate. Activation of features is managed by Cumulocity.
  • Stability & testing: Features in this stage have been tested in development, but they are still experimental. Functional changes are expected, and there is no guarantee of stability or backwards compatibility. Customers are advised to use the features only in development and testing.
  • Documentation: Documentation is made specifically available only to the partipants of the preview.
  • Support: Limited support is provided. Customers can open support cases, file bugs and request feature enhancements. Standard service level agreements (SLAs) do not apply.
  • Feedback: Feedback is actively collected by the Cumulocity R&D team working on the feature.

Public preview

  • Participation: Any customer can opt into the public preview via the changelog.
  • Stability & testing: Additional testing has been done beyond the private preview stage, but the same limitations regarding stability and backwards compatibility apply.Customers are advised to use the features only in development and testing.
  • Documentation: Documentation is publicly accessible and clearly marked as relevant to preview features. It will be integrated into the main documentation once the feature reaches GA.
  • Support: Similar to private preview, limited support is provided, and SLAs do not apply.
  • Feedback: Customers are encouraged to provide feedback through the customer support portal.