User options and settings

Right drawer

Clicking the User button at the top right opens the right drawer which provides access to various actions and information.

At the top you find the following items:

UI Settings

In the UI settings section change the language of the UI, see To change the language of the UI.

Platform info

In the Platform info section, you find information on the infrastructure of your platform:

• The ID of your tenant, which might be required if you request support. Click the clipboard icon next to the tenant ID to copy it to the clipboard.
• Version information for the deployed components. For information on the version numbers of the different components, click the Download platform details button and then open the downloaded JSON file.

Bookmarks

The Bookmarks section provides links to the most common pages and processes in the platform. Click Add current page to add a custom bookmark to the list.

Support

To allow a support user from Cumulocity help with an issue, click Activate support access. This allows support users to access your account.

Clicking Request support redirects you to the Cumulocity Customer Service Desk https://cumulocity.com/support.

Documentation

The Documentation section provides links to the most relevant sections of the user and developer documentation.

To change user settings

Several account settings can be changed by the user.

1. Click the User button at the right of the top bar and then click User Settings.
2. In the Edit user dialog box, make the relevant changes.
3. Use the Enable personalized product experience tracking toggle to opt-out of sending Personally Identifiable Information to Gainsight, which is enabled by default if you accepted functional cookies.
4. Use the Enable in-product information & communication toggle to opt-out from the Knowledge Hub and all forms of engagements, which is enabled by default.
5. Click Change password to change your current password, see To change your password for details.
6. Click Set up two-factor authentication to set up two-factor authentication and increase tenant security.
7. Click Save to apply your settings.

To change your password

1. Click the User button at the right of the top bar and then click User settings.
2. In the Edit user dialog box, click Change Password.
3. Enter a password and confirm it.
4. Click Save to apply your settings.

Make sure to select a strong password. To support you in doing so, a password strength indicator is displayed along with a password change.

By default, the password must meet the following conditions:

• Consist of at least eight characters (this parameter can be configured by the Management tenant. Contact your Operations team on how to configure this setting according to your needs.
• Include each of the following character types:
  • uppercase letters: [A-Z], for example ABCDEF.
  • lowercase letters: [a-z], for example abcdef.
  • numbers: [0-9], for example: 123456.
  • any other symbol from following list `~!@#$%^&*()_|+-=?;:'",.<>{}[]\/ as a special character, for example !@#$%^.

To change the language of the UI

The user interface language is selected along the following criteria, in the order listed below:

• The language selected in the UI settings.
• The language selected in the browser preferences.
• The operating system language.

Change the language in the UI settings section by selecting a language from the dropdown list. Reload the page to apply the new language setting.

The UI is available in the following languages: