Knowledge Hub

The Knowledge Hub provides you access to short videos, tours, articles, help and shortcuts, and thus serves as an entrance point to your Cumulocity platform experience.

Info
The Knowledge Hub is only available for users of free trial tenants.

To access the Knowledge Hub

At the bottom right of the Cumulocity platform UI, click the Knowledge Hub button to access the Cumulocity Knowledge Hub.

Knowledge Hub button

The Knowlegde Hub dialog opens, presenting a couple of options in a list, including access to various sessions, resources and communication options.

Info
The options provided in the Knowlegde Hub dialog are frequently updated so that the sessions, resources and communication options you see in the platform might not match exactly those described here.

Sessions

The first items of the list guide you in a step-by-step manner through the major topics of Cumulocity:

Topic Description
1- Welcome! Welcomes you to Cumulocity
2 - Tour your cockpit Guides you through the main UI areas
3 - See what you can do with IoT Leads you to a demo project where you can get a first impression of the capabilities of Cumulocity
4 - Connect & manage devices Provides a quick link to connect your smartphone using the Cumulocity Sensor App
5 - Create dashboard Explains how to get started with dashboards
6 - Create smart rules & alarms Shows you how to put your data to use by creating smart rules & alarms
7 - View advanced analytics Introduces you to analyzing your data using streaming and predictive analytics
8 - Data integration and storage Shows how to integrate IoT data with other apps across your organization
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After following an item and returning to the Knowledge Hub list you will find a green checkmark in front of the item in the list to help you remember which sessions you already followed or watched. Note that these sessions may vary from time to time.

Feedback

Below the introductory sessions in the Knowledge Hub list, click Share feedback to leave your feedback. You can quickly rate your experience (1-5 stars) and provide further written feedback.

Resources

Click Resources to switch to the Resources list.

Here you can find links to various additional resources like documentation, trainings, developer resources, and release notes.

Communication

At the bottom of the list in the Knowledge Hub dialog, you can find several options to get in contact with us as required, for instance:

  • Have a question or idea - Provide feedback via email or send us product ideas or feature requests
  • Book a demo - Book a product demo
  • UPGRADE Cumulocity - View pricing and purchase Cumulocity

These options may vary from time to time.