Pricing based on your data
Starter
For exploration and pilot projects€215/month billed annually
- Connect and manage your devices to keep your fleet up to date
- Start collecting and analysing data from your devices
Up to 2.5M messages/month
95% uptime guarantee
Community support
One tenant
30-day data retention
Up to 3 analytics models
Business
For small and medium businessesCustom pricing
- Extend the platform with your own integrations and applications
- Serve your customers with multiple tenants in your region of choice
Up to 250M platform messages/month
99.0% uptime guarantee
24/7 crisis phone support
Multiple tenants in region of choice (EU/US/APJ)
Single Sign On
Configurable data retention
Web app extensions and microservices
Enterprise
For medium to large enterprisesCustom pricing
- Run mission-critical operations at scale
- Guaranteed uptime and priority support
- Scale seamlessly with predictable consumption-based billing
Unlimited messages
99.9% uptime guarantee
24/7 all-incident support
Fully customizable platform with full control
Multiple tenants on any region
Tailored to your specific needs and security policies
Isolated infrastructure
Trusted by leading industrial equipment companies
500+
50M+
99.9%
Detailed plan information
What's included?
Frequently asked questions
Your subscription cost depends on several factors including the plan you choose (Starter, Business, or Enterprise), the number of messages, events and alarms your connected devices are sending, data volume processed, storage requirements, and additional features you need. Contact our sales team for a detailed cost breakdown based on your specific requirements. Submit the form and we will reach out to you
Usage is calculated based on the number of messages sent from your devices, data storage consumed, API calls made, and other platform features utilized. For Business and Enterprise plans, we use consumption-based pricing where you only pay for what you use. Contact our sales team for a detailed cost breakdown based on your specific requirements.
Billing cycles depend on your plan type. Starter plan is billed annually, while Business and Enterprise plans have custom billing arrangements. You’ll receive detailed invoices with usage breakdowns and can set up automatic payments.
Our free trial gives you full access to the Cumulocity AIoT core platform for 30 days, including device connectivity, data visualization, basic analytics, and API access. You can connect up to 10 devices and explore all core features to evaluate if the platform meets your needs. Start your free trial.
These plans are customized based on your specific infrastructure, security, and support requirements. Contact our sales team for a personalized quote. We’ll assess your needs and provide a detailed proposal including setup, monthly costs, and all available customization options.
Support levels vary by plan: Starter plan includes Community support. Business and Enterprise plans include 24/7 support, support portal access, phone and email support. Enterprise plan includes priority support. All plans have access to our comprehensive documentation and community forums.
Check support plans here.
Yes! We offer extensive self-service resources including detailed documentation, API references, video tutorials, best practice guides, and a community forum. Our knowledge base covers everything from basic setup to advanced integrations and troubleshooting. Check our Documentation and Community forum for more information.
Add-ons are optional features you can purchase to customize your plan. They also allow you add specialized functionality as your needs grow. If you have further questions or aren’t sure if you need a specific add-on, just contact us.
