Additional resources

Installation and operations documentation on Empower

The Installation and Operations guides for the Cumulocity IoT platform are not publicly available. They are provided on the Software AG Empower Portal. Search for “Cumulocity IoT Platform” as product. To view the Installation and Operations guides you need to click the PDF icon for the version of your choice.

Documentation on Empower

Software AG TECHcommunity

You can find documentation and other technical information on the Software AG TECHcommunity website.

On this community, you can:

Software AG Empower Product Support Website

You can find product information on the Software AG Empower Product Support website.

Info: If you do not have an account for Empower yet, send an email to with your name, company, and company email address and request an account.

Once you have an account, you can:

To submit feature/enhancement requests, get information about product availability, and download products, go to Products.

To get information about fixes and to read early warnings, technical papers, and knowledge base articles, go to the Knowledge Center.

If you have any questions, you can find a local or toll-free number for your country in our Global Support Contact Directory and give us a call.