Contacting product support

Product support for Cumulocity IoT is provided to licensed customers by the Software AG Global Support team, who you can access on the Software AG Empower Portal at https://empower.softwareag.com/. There you will find information about how to contact us via email or phone. Some services on this site may require credentials.

For further information on the product support website in the Empower Portal, see also Additional resources.

If you are using Cumulocity IoT on a trial basis, you can refer to our free Tech Community pages at https://techcommunity.softwareag.com/en_en/cumulocity-iot.html for information sources such as user forums and FAQs.

If you are interested in acquiring a commercial license please contact us at https://www.softwareag.com/en_corporate/platform/iot/cumulocity-iot-quickstart.html.