# Product support

Source: https://cumulocity.com/docs/additional-resources/contacting-support/
Sector: Getting started
Release: Latest

Product support for Cumulocity is provided to licensed customers via the [Cumulocity Customer Service Desk](https://cumulocity.com/support). The services on this portal require that you have an account. If you do not yet have one, you can send a request by email to [support@cumulocity.com](mailto:support@cumulocity.com).

Once you have an account, and depending on role-associated permissions, you have the following options:

- **Support** - Access technical assistance, documentation, and submit support tickets.
- **Feedback** - Share your thoughts and suggestions to help improve features and user experience.
- **Managed Services** - Access premium platform management, monitoring solutions, and specialized support.

You can refer to Cumulocity´s free [Tech Community](https://community.cumulocity.com/) pages for information sources such as user forums and FAQs.

If you are interested in acquiring a commercial license please contact us at [info@cumulocity.com](mailto:info@cumulocity.com).