standard

Standard
Edition

Best for innovation teams and SME’s that need to rapidly deliver new commercial grade IoT services



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Enterprise
Edition

Best for enterprises that need a fully rebrandable IoT platform as-a-Service for enterprise or consumer users




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Service Provider Edition

Best for enterprises that need full control of the IoT Platform architecture and operations




Deployment

Cloud SaaS Cloud SaaS Cloud / On-Premise

Standard Edition

Enterprise Edition

Service Provider Edition

Platform Features
Role based access control standard standard standard
Device management

(Alarm, Configuration, Firmware & Software Management)

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Real‐time analytics with smart rules standard standard standard
Real-time data visualisation with custom dashboards standard standard standard
Access to APIs, SDKs, development tools, documentation,... standard standard standard
Branding

(colors, logos, fonts in log-in page, all applications)

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Unlimited users standard standard standard
Custom URL standard standard
Multi‐tenancy standard standard
Developer license for real-time analytics / Event processing engine (CEP) standard standard
Customer defined software upgrades standard
Platform architecture and support
Resilient Clustered IoT Platform standard standard standard
Multi-tenancy with tenant hierarchy

(master/ sub-tenants) and secure data sharing (data broker)

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Active-Active DR

(two active data centers sharing the load)

standard standard Option
Standard Support

Business hours

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Extended Support

(Fix Time SLA and 7x24h for Critical Incidents)

Option Option Option
Platform extensions
Connectivity Management platform standard Option Option
SMS & Text-to-speech gateway integration standard Option Option
OMA LightweightM2M

(LWM2M)

Option Option Option
Cloudfield bus Option Option Option
Microservices Option Option Option
Apama for Cumulocity IoT

(including analytics tooling)

Option Option Option
Cumulocity IoT Edge Option Option Option

Cumulocity IoT Standard Edition SaaS Bundle Pricing

Small 100

Typical usage:
  • POCs, Field trials
  • Development, testing
  • Small commercial projects
  • Includes:
  • Max 100 Devices
  • 2M API calls per month
  • 10,000 MB Storage
  • €500/month

    (€5/device/month)

    Term 12 months

    Includes standard 5x10 support

    Medium 500

    Typical usage:
  • Medium size commercial projects not requiring Enterprise Edition features
  • Includes:
  • Max 500 Devices
  • 10M API calls per month
  • 50,000 MB Storage
  • €1,500/month

    (€3/device/month)

    Term 12 months

    Includes standard 5x10 support

    Large 1000

    Typical usage:
  • Medium size commercial projects not requiring Enterprise Edition features
  • Includes:
  • Max 1,000 Devices
  • 20M API calls per month
  • 100,000 MB Storage
  • €2,500/month

    (€2,5/device/month)

    Term 12 months

    Includes standard 5x10 support

    Frequently Asked Questions

    Show questions

    What is counted as a device?

    We count all the devices that are managed from Cumulocity including child devices. You configure them from Cumulocity, upgrade their software, manage their availability and so forth.

    For example, assume you take a Raspberry Pi and connect a bunch of sensors to it, you would have one device regardless of the number of sensors. If you connect ten smart meters connected through a Wi-Fi gateway, and you manage both the Wi-Fi gateway and the smart meters from Cumulocity, you would have eleven devices. The number of devices is displayed on the administration home page.

    What is an API call?

    An API call (request) is an invocation of Cumulocity IoT through its API from devices or external applications.

    The number of API calls (API calls) accumulated this month is shown on the administration home

    What if I need more API calls?

    Additional API calls are €1 per 100,000 API calls per month.

    What is storage?

    Cumulocity stores inventory, measurements, alarms, audit logs, events and operations. The total storage space required to store this data is used for billing. The current storage space is shown on the administration home page.

    For techies: The storage space in our backend is in general smaller than the text that you get over the normal REST APIs.

    What if I need more storage?

    Additional storage is €1 per 100 MB storage per month.

    Do you have an example?

    Certainly, here you go:

    Lets assume you want to control your energy usage by connecting smart meters to Cumulocity.

    The smart meter sends a reading of 500 bytes every 5 minutes and data is kept for one year. This results in:

    • 8,640 API calls per month (30 days x 24 hours)
    • 51.8 MB data stored per year (8,640 API calls x 500 bytes x 12 months)

    For 100 meters multiply the results above by 100 to get (for the Small 100 bundle):

    • 864,000 API calls per month - with 1,136,000 remaining in the allowance
    • 5.184 GB of data per year - with 4.816 GB remaining in the allowance

    So, the overall cost for 100 meters is €500 per month for the Small 100 bundle.

    If you want to know where you are this month, just click on "Administration" in the App Switcher. The home page there counts your usage.

    How does the trial work?

    When you sign up for the free trial, you will get immediate access to Cumulocity IoT. The trial runs 30 days. After 30 days, the trial will turn into a billed subscription (preserving all data and configuration that you made so far).

    We will remind you by email a few days before the trial ends. You can cancel your trial or your subscription any time.

    How can I cancel my trial or my subscription?

    You can unsubscribe any time by contacting support or using the form below.

    Note that the service fee is charged in advance for the month and not refunded when using only a part of the month.

    How will I get billed?

    Your invoice will be sent at the beginning of each month by email, using the email address and company information that you provided when signing up.

    It will be computed using the number of devices, traffic and storage space used until the end of the previous month and the platform fee. The payment terms are outlined here.

    What payment options are there?

    You can pay by full bank transfer or through PayPal. Details are on the invoice.

    What support do I get?

    All customers receive business level support as outlined in our service level agreement. For enterprise level support, contact us.

    Are there discounts available?

    Sure! We offer 15% discount on annual pre-payment. You will also get a discount for a larger number of accounts subscribed through us (see below). And finally, there is also the option of using the Enterprise or Service Provider plan if you have high traffic loads or high storage requirements. Contact us for more details.

    How can I offer services to my enterprise customers through Cumulocity?

    There are two alternatives for you:

    1. You can simply have one Standard Edition for each customer. This would give each customer a separate, dedicated space so that your customers would not be able to see each other's data.
    2. Or you can subscribe to the Enterprise Edition and manage your customers entirely yourself.

    What is included in the Cumulocity storage and why is this different from ‘pure’ cloud storage?

    Cumulocity is more than a file sharing or archiving system. In contrast to normal file sharing services, Cumulocity offers the following advantages:

    • The data that you store in Cumulocity is stored on high performance storage systems (using SSD) with guaranteed I/O performance so that you can rapidly retrieve it. Compared to storage of data in hard disks, SSD storage with guaranteed performance is multiple times more expensive.
    • It is replicated so that your data is always available even in case some servers fail. Data you write is immediately copied to another disk, where it is available in case the primary server or disk fails. This doubles the required storage space.
    • It is indexed, so that you can efficiently visualize your data. For example, measurement data is indexed in multiple dimensions to quickly access data of a certain time period or a certain device. These indexes take up additional storage space.
    • The data is backed up every day.

    This is illustrated in the image below. Typical storage services deal mainly with the "backup" and "archiving" part.

    storage services

    Why is the storage space used greater than the mobile data traffic?

    See the previous question -- Cumulocity does more than just storing data as is. The mechanism to send data to Cumulocity is optimized to reduce data traffic as much as possible. The mechanism to store data in Cumulocity is optimized to retrieve data as fast as possible and store the data as safely as possible. For example, "replication" means that all data is duplicated, so space grows by a factor of two. Note that the amount of space used in Cumulocity is the total space in use, not hte space added in the previous month. You can control the storage duration using Cumulocity's retention feature.

    Contact us to tailor your platform.

    Cumulocity opens up possibilities that previously have been only viable for large industrial applications.